Delivery & Returns

Delivery

We will ship the order in 1-2 working days.

UK customers
We send orders to UK customers either by Royal Mail 1st class or Royal Mail 2nd Class.

Royal Mail 1st class = £3.99 (1-2 working days)
Royal Mail 2nd class = £2.99 (2-3 working days)

Orders over £30, the 2nd class delivery will be free of charge

International (Rest of the World) customers
We send orders to International (Rest of the World) countries by Royal Mail.

Tracked Royal Mail International Standard = £19.99 (5-7 working days)

Depending on weight, may alter the delivery price.

Royal mail does not deem a parcel to be lost until 20 working days after the expected delivery arrival to addresses within Europe and 25 working days outside Europe. If this is the case for you then please email us at info@garmentborders.com or use the contact form.

Garment Borders accepts no responsibility for any losses incurred by delayed delivery for any reason.

Garment Borders also accepts no responsibility for any fees/taxes/duty that may face on the merchandise when it clears Customs and Border Protection.

Returns

If products we deliver to you are not as ordered, please contact us within 7 days of delivery. We will either replace the product/s or make good the shortfall in quantity or credit the price difference at our discretion.

All returns must be received in the same condition and packaging we sent them along with proof of purchase.

Shipping fees will not be refunded on unwanted items. To be eligible for a refund the goods must be unopened or unused and in a resaleable condition.

You are solely responsible for ensuring the goods are returned to us if the returns arrive in poor or unsaleable condition the refund will not be available.

Garment Borders will not be liable for returns that are lost for any other reason. If an item arrives faulty or damaged or an error on our behalf, Garment Borders will be responsible for the return.

Replacements and refunds will be dispatched / issued on receipt of the returned items only. Refunds will be made by the original payment method.

If you need to return any goods, please email info@garmentborders.com

35% off Beaded Fringes! Use Code: BEADS35 Dismiss